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Thursday, August 26, 2010

Customers Are Not Always Right

You know I hate those people who treat waiters or anyone in the service department like trash? But it's a different story if the persons in serving you are being rude to you. Not that I am telling you that it's okay to bash and hurl all those offensive words to them just because they are rude to you. No. As I said before, don't sink too low.

Anyway, got a couple of stories shared by those who experienced serving customers, who think they were right when they were absolutely at wrong. =P

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Customer: “I need oil for my car. I need the 10-40.”

Me: “I’m sorry, we’re out of that.”

Customer: “Well, go get some more.”

Me: “I can’t just do that. I could order some for you, and it will be here in a couple of days.”

Customer: “No! Just go back there!” *points to the storage room* “Get some from the tap.”

Me: “The tap?”

Customer: “I know that every gas station is connected to the oil rigs in the North Sea!”

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Customer: “I would like to cancel my appointment for a tutor at 1:30.”

Me: “You are not booked for 1:30.”

Customer: “Oh, okay. Can I make a appointment for 1:30 then?”

Me: “Didn’t you just say you want to cancel it?”

Customer: “Don’t I need to have a appointment first to cancel it?”

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Customer: “I bought this heat gun a month and a half ago. I don’t have a receipt. I just want an exchange.”

Me: “You bought this a month and a half ago? About early June?”

Customer: “Yes. I just want an exchange.”

Me: *double checks computer* “Sir, we discontinued this almost a year ago. We sold our last one this past October.”

Customer: “Maybe it was a little longer than a month and a half…”

(Thick face sia!)

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(I am scanning a customer’s order when I notice she is buying a $30 lip-gloss that is also being given away with a magazine).

Me: "Miss, if you’d like to buy [magazine] for $7.20, you get this exact lip-gloss free inside."

Customer: "But I don’t want the magazine. I just want the lip-gloss."

Me: "I understand, but even if you give the magazine away, you still get the lip-gloss for $7.20 and save $22.80."

Customer: "Do I look like a charity? I’m not going to give away a $7 magazine. Haven’t you heard of saving money?"

Me: "Well yes, what I’m saying is you can save money by buying the magazine–"

Customer: "Stop trying to rip me off and scan my lip-gloss!"

(I ring up her lip-gloss for $30 and she storms off. The next customer puts the same magazine on the counter.)

Next Customer: "I don’t want it either, but I have half a brain."

(LOL, either she's too dumb or she realised it too late and embarrassed to admit she was wrong =P)


That's all, good night~ =)

hehehehe

8 comments:

Darkbatman said...

manusia x salunye btl n x salunye salah.hehee

afzainizam said...

★°°•.★°°•.★°°•.★°°•.★°°
رمضان مبار… رمضان كريم… رمضان مبار…
★°°•.★°°•.★°°•.★°°•.★°°

Salam ramadan Al Mubarak..
buat pembaca blog kami
http://firestartingautomobil.blogspot.com/
http://bukandoktorveterinar.blogspot.com/

Ramadan bulan yg mulia..
Tertutup pintu-pintu neraka..Terbuka pintu-pintu syurga..Syaitan-syaitan dibelenggu.

yumm dah namanya manusia... macam mana perfect pun tetap tak perfect mana ada manusia yang perfect...

maaf lama tak ziarah sini coz sesejak ni aku amat sibuk sekali... maafkan kami ye

Danial Ikhwan Jaafar said...

ye bro darkbatman. betul. tak selalu betul, tak selalu salah. hahah

Danial Ikhwan Jaafar said...

bro azfainizam, takdenya manusia perfect. hampir perfect mungkin. hahaha =P

♥ LaDy_mYx ♥ said...

YEAH! you're absolutely right! even when i'm working at a restaurant here in the Philippines, old customers are so naughty! :P

Danial Ikhwan Jaafar said...

err ok. haha what do u mea by naughty? hope it's not what i think it is. =P

aiwei said...

Haha customer can be quite an idiot sometimes. LOL

Danial Ikhwan Jaafar said...

XP yeah u can say that. though only happen to those who dono how to be nice. =P

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